Distribution Services & Order Fulfillment
- Specialty pharmacy distribution network management
- Wholesale distribution for select national accounts
- Drop-ship & just-in-time inventory fulfillment
- Expedited launch onboarding for new products
- Transition / Onboarding Program for seamless switching after licensure
- Title model service for emerging biopharma
Financial Services
- Collaboration to ensure ongoing financial stability from program launch
- Optimized order-to-cash operations through our scalable platform
- Prevent potential revenue leakage when managing account receivables
- Secure and accurate invoicing, collection
- Manage accounts receivable, chargeback processing, returns, credit and rebill
- Government price calculations and reporting
340B Management
- 340B Compliance obligations & financial requirement assistance
- Validate 340B account eligibility using HRSA data set, licensing and credit requirements
- 340B covered entity and contract pharmacy services
- Ensure operational compliance with shipments for bill to and ship to accuracy
- Implement 340B requirements specific to each manufacturer
- Provide assistance to segment, track and manage 340B program
Tailored Cold-Chain & Specialty Handling
- Customized storage solutions for biologics, cell and gene therapies, and other high-value specialty drugs
- Temperature-controlled storage & shipping
- Active monitoring and real-time temperature tracking
- End-to-end chain-of-custody visibility to ensure product integrity from manufacturer to provider
- White-glove service with customized storage, handling, and fulfillment to match unique therapy requirements
Regulatory & Compliance Management
- DSCSA serialization, track-and-trace compliance end-to-end
- State licensing assistance to guide you through the licensing process
Inventory & Supply Chain Optimization
- Demand forecasting and inventory planning
- Real-time order and inventory visibility
- Safety stock management to prevent shortages
- Cold Chain & Specialty Logistics
Customer Service & Communication
- Tailored communication service with strategic insight
- Dedicated account management for managing inventory, compliance, and launch readiness
- Proactive problem resolution and direct communication channels to client and their customer base
- Assist with marketing, outbound shipments to hospitals, and communication strategies to keep customers informed
- Customized service programs to support unique specialty and rare product strategy
Data & Analytics Solutions
- Full data transparency for enhanced visibility to all bill to and ship to accounts
- No distribution data blinding -all product data is shared to the manufacturer
- Real-time order tracking & predictive analytics
- Customized reporting through cloud-based dashboards for distribution trends
- Precise information on product shipments
- Seamless API integration with manufacturer CRM, ERP, and patient hub systems
