Personalized Solutions To Serve
Your Specific Logistical Needs

Direct Distribution

DCS offers an enhanced logistical process for pharmaceutical manufacturers to provide direct distribution to end channel customers for specialty, hospital, retail, or 340B products. The DCS model is a more efficient, more cost effective, and more transparent process that can improve the overall productivity and profitability of your organization by enhancing replenishment.

Specialty pharmacies, hospitals, infusion sites, and clinics, including 340B covered entities and 340B contract pharmacies, can directly access the products they need in order to better serve their eligible patients.

The DCS model uniquely creates value for both pharma manufacturers and pharmacy purchasers. We offer direct to pharmacy sales for manufacturers via our tenured national sales team. We also offer sample shipment services.

Manufacturers, pharmacy purchasers, and covered entities may contact DCS for more information on how to participate by sending an email to insidesales@directcustomersolutions.com or 340b-clientservices@directcustomersolutions.com or by calling (731) 693-1662.

Logistics & Secure Warehousing

Direct Customer Solutions operates a 230,000 square foot state-of-the-art facility. The first of its kind in the United States, our multi-story high bay is equipped with the latest robotic technology and vertically integrated. Whether you have CIII-CV, refrigerated products, or OTC, our services are designed to get your product where it needs to go with the highest quality of care.

We provide:

  • Inventory, storage management
  • Automated pick and pack (Perfect Pick®)
  • DSCSA Serialization service
  • A close distance to multiple customs ports
  • A close distance to multiple shipping hubs
  • Large Refrigeration Space
  • CIII-CV Storage
  • Temperature-controlled and monitored facility
  • High end security with live guard on site

Finance Services

Our finance experts work to ensure that your cycle operates smoothly and consistently. We promise timeliness and accuracy in all responsibilities. We handle customer invoicing, receive and post chargeback data, apply cash payments, and provide comprehensive reporting, to enable a painless month-end closing every time. All of this information is provided to you through reliable, live data feeds.