Truth in
numbers.

700000+

average units shipped per business day

100000+

pharmacy shipping locations

12

story robotic high bay

$100000000

in building robotics

We are NOT your traditional wholesaler:
DCS provides Tailored 3PL Solutions for Biopharma Success

Our model liberates businesses from the constraints of the traditional wholesaler model while driving growth. With our cutting-edge, 230,000-square-foot fully robotic facility, we’re setting a new standard in the pharmacy industry, redefining how manufacturers perceive distribution.

Distribution Success

Customized Distribution Solutions
Scalable Logistics
White-Glove Service

Advanced Technology & Real-Time Visibility

Comprehensive Supply Chain Monitoring
AI-Powered Demand Forecasting
Seamless Data & Compliance Integration

Expertise in Specialty & Complex Therapies

Specialized Cold-Chain Logistics
Regulatory and REMS Compliance
Patient-Focused Delivery

Trust, Integrity & High-Level Service – Without Compromise

Personalized Partnerships
Decades of Industry Expertise
Tailored Service with Strategic Insight

Our Latest White Paper

About DCS

“Across our various departments the team members at DCS have displayed a true partnership. Their support of our growing reporting requirements is indicative of a mutual desire to exceed customer expectations and true partnership needs.”

- Jason Long; Sr. Vice President Sales and Operations, Bion Pharma

“DCS has exceeded our expectations in ways that set them apart from others in the industry. Their attention to detail, compliance with stringent pharmaceutical regulations, and ability to adapt to our evolving needs have provided us with unmatched confidence in their services. We chose DCS over other competitors because of their proven track record, industry expertise, and unwavering dedication to quality and accuracy.”

- Louis Sanchez; Chief Executive Officer, Westminster

“DCS’ investments in technology and people allow our products to get to our customers faster than ever. Their high bay system is truly one of a kind for this industry. Also, their timely response to being ahead of all the DSCSA requirements has created many strategic opportunities for our companies. I am proud to partner with someone who is always customer focused and is always looking at ways to continue to improve efficiencies so we can better serve our customers.”

- Chris Richardson; VP of Supply Chain and Logistics, Acella Pharmaceuticals

Trusted Expertise, Modern Solutions

Legacy of Expertise

Family-owned and operated by the Shirley family, with a deep-rooted history in pharmaceutical wholesale distribution, packaging, and 3PL services since 1982.

Customized Solutions

Unlike traditional wholesalers or 3PL providers, DCS offers scalable, tailored logistics that ensure products reach patients efficiently and on time, while avoiding the inefficiencies of large-scale distribution networks.

State-of-the-Art Facility

Over $100 million invested in a highly automated facility designed to support the unique needs of clients, ensuring high performance and reliability.

Alternative Distribution Channels

DCS provides pharmaceutical manufacturers with greater control, reduced costs, and enhanced inventory management through direct distribution channels, all while maintaining compatibility with legacy systems.

Proven Trust and Performance

DCS has built lasting trust by consistently delivering exceptional service, offering manufacturers more flexibility and options in their distribution strategy without sacrificing efficiency or value.

Operational Efficiency

Direct Customer Solutions operates a cutting-edge, 230,000-square-foot facility, the first of its kind in the United States. Our multi-story high bay is outfitted with advanced robotic technology and vertically integrated storage, designed to minimize travel and reduce the risk of product loss or damage while maximizing throughput efficiency. Orders are typically shipped within 24-48 hours, with a 99.8% accuracy rate and 98.9% on-time fulfillment (OTIFF). New inventory is processed and ready for allocation within 24-48 hours of receipt, maintaining an impressive 99.6% accuracy rate.